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Of Amtrak, AI, and Arguing About Trains on the Interwebs
Trains are wonderful modes of transportation. Trains also have to follow the laws of physics and realities of economics, politics, and public sentiment.
Every once in a while, two of my niche interests find each other on the interwebs and cause a trainwreck.
The chatbot for Amtrak’s Twitter account wasn’t built for trying to respond to the public dogpiling response to the choo-choo train taking a shot at Southwest Airline’s recent announcement of no more free bags.
One of the more SFW responses:
Now, the viral responses are part of the point; the old tv/radio adage about “hate watch and love watch is the same ratings number” applies to clicks. Plus, thanks to Elon’s ridiculous mismanagement idea that forces folks to slide links into the replies so the ads auto populate, this is how this must be done. But unsmart moves is the feature the head of X-turned Grand Potentate of All Things wanted. His sandbox, his sand piles, his gritty sand in…
